Recent Posts

Dealing With Fire and Smoke Damage

7/31/2021 (Permalink)

Smoke and Soot

A fire in your home or business is a devastating experience that comes with extensive damage throughout the area. The smoke and soot damage is hard to identify at times and still leaves behind linger smells and irritants. Our experts at SERVPRO of Midtown Manhattan will survey the site and determine the damage done from the fire and whatever was used to put it out. Using state of the art machines to detect the areas that have been affected. The visible soot may be able to be wiped off at first but the damages normally run deeper than you expect. 

What we do

Our crew will come out and use the latest technology and equipment to clean up the entirety of the affected area. We clean up and restore your place to its original condition  and much more hygienic and clean then it has ever been. Using things like air scrubbers and specialized chemicals we will get to remove the soot that is stuck to walls and items, and clean the smell from these items as well. Nothing is worse than your lingering smoke smells after a disaster. Do not suffer, give us a call today and let us handle smoke and fire related damages so they get done right. 

Apartment Fires

7/16/2021 (Permalink)

How to prevent them-

Fires are frightening for everyone, but living in an apartment the fear is greater and the risks are more present. Living in close proximity to others it is impossible to control what they are doing, but there are steps you can take to make yourself more prepared. 

Test fire alarms and change fire alarm batteries frequently- press the test button on your fire alarms monthly to ensure they are working properly. If you cannot replace them yourself contact your landlord or super as soon as possible.

Keep a fire extinguisher in the kitchen- most fires begin in the kitchen, make sure to keep an up to date fire extinguisher rated for grease and kitchen fires. 

Blow out candles- never leave a lit candle unattended, always blow them out before leaving even for a few minutes. 

Keep it clean- make sure you avoid clutter in the way of exits as well as near any heat sources as this can feed a potential fire

Do not overload outlets- make sure you do not have too many things plugged into your outlets. Electrical fires can happen while you are not home and cause serious fires.

Plan how to get out- make an escape plan for you and anyone else living in your apartment, plan ahead to get you and your family out. 

Be aware- finally, if you smell smoke coming from another unit call your landlord or super immediately, and if necessary dial 911

Refrigerator Water Damage and What To Do!

7/9/2021 (Permalink)

Wet floors from refridgerator leak Remember to clean up any water that you can see

What happened?

The common cause for these water leaks is the plastic water line behind the refrigerator will crack, a slow drip begins and water pools behind the fridge unnoticed. Another common cause is excess condensation buildup which has the same effect. Water damage from your fridge can cause numerous problems in your home especially since the problem can go unnoticed for so long, at this point the damage has already taken a toll on your floors and surrounding areas. Moisture and heat in the dark environment create perfect conditions for mold to form and your floorboards to rot. Somewhere like an apartment or enclosed area these mold spores can cause issues and a problem like this should not be overlooked. Over at SERVPRO we are experts in mold remediation and will gladly remove and prevent further frustrations for you.

So now what?

It is important to first clean up any visible water to avoid further damage and possibilities of mold occurring. Once this is done you should inspect your fridge and see if there are any noticeable leaks or areas where condensation may be forming to excess. It is important to replace any faulty connections to stop the immediate leak if possible. If you are able to, assess the damage done to the area under and around the fridge. Most of the time floorboards will show visible damage, but the real problems can occur underneath where you cannot see. We recommend you give us a call at SERVPRO of Midtown Manhattan (212-768-9400) where we are available 24/7 to assist. We will send a team out to stop any further damage and spread of mold and help prevent this issue from occurring again. While you may be able to swap out the damaged areas of flooring, mold can continue to grow and cause more problems in the future. With many years of experience we will make the cleanup a quick and easy experience.

Pro tip: add a water alarm behind/under your fridge to catch any further problems from getting far

What NOT To Do After A Flood

4/22/2021 (Permalink)

During a storm, flood water can invade your home and cause considerable damage to your property. However, your main priority should always be to get yourself, your family members, and your pets to safety. Once the storm has passed, you can return to assess the damage and begin the cleanup process. Here are four things you should not do when returning to the site of a flood.

1. Make Contact With the Water
Floodwater can contain many different types of contaminants including bacteria, viruses, chemicals, and debris. Help protect your skin from harmful water by wearing rubber boots and gloves and keeping your hands and face from making contact with the water. If contact occurs despite your best efforts, wash immediately with soap and clean water.

2. Enter Standing Water 
After a flood, homes, yards, streets, and other areas can be covered in standing water. Powerful winds often accompany heavy storms, so it is not uncommon to find downed powerlines after a storm. Since water from a flood is usually murky, you cannot always tell what lies beneath the surface. If the water has been electrically charged, you could experience an electric shock if you enter a flooded home. Rubber boots will help protect against the risk of electrocution.

3. Let the Water Sit
The longer water sits, the more time bacteria have to multiply. When items are left to sit in water for long periods of time, the structural integrity of those items can begin to break down. The water should be safely extracted as soon as possible. By cleaning the water faster, you can help to lessen any water damage to your home. Since mold can begin forming in as little as 24 to 48 hours, it is important to begin the drying process as soon as the water has been extracted.
By following a few precautions, you can help keep yourself safe from the dangers of floodwater.

If you have experienced a flood or any type of water damage in Midtown Manhattan, a professional flood restoration company can help get your home back to its pre-flood condition. Give our team a call at 212-768-9400 for a free assessment.

Storm Safety: Apartment Edition

4/16/2021 (Permalink)

storm lightning strike Be prepared for any storm with our apartment guide edition of Storm Safety!!

New Yorkers, the only wrong time to prepare for a hurricane is when it’s too late. If you live near the coast, hurricanes are an ever-present danger. Knowing how and what to prepare for a hurricane can save your life and your belongings.

The Atlantic hurricane season lasts from June 1st to November 30th. Stay prepared with our best tips and practices for Storm Safety here in the big apple.

Prepare Online

Do your research and prepare for a storm by compiling a list of organizations and websites with critical information that can assist you in the long run.

1. Bookmark the page(s) on your power company’s website where outage maps and updates are posted if the power goes out. Sign up for the company’s emergency email alerts (if they offer them) to stay in the know.

2. Install FEMA’s app. If your power company has an app, install that, too.

3. Photograph your items. In the event of catastrophic damage following an evacuation, photographs make filing an insurance claim easier. Store the photos online using a service such as Dropbox or Google Docs.

4. Review your renters insurance policy for natural disaster protection. Then, scan your policy documents and store the file online with your photos.

5. Research the most convenient evacuation centers in your area and the traffic routes you’d take to reach them. If your apartment is in an evacuation zone and you receive an evacuation order, it is in your best interest to follow it rather than waiting the storm out.

Prepare Inside Your Apartment

While storms can cause severe structural damage, you can take some steps to keep the rain and wind at bay.

6. Store everything you need to be comfortable for a few days. Create an emergency prep bag. Make sure it includes:

  • A first aid kit
  • Flashlights
  • Batteries
  • Bottled water
  • Non-perishable, canned food
  • Prescribed medications
  • Emergency blankets
  • A radio for news and weather updates
  • A water purifier

7. Make pet preparations. If you have a dog, cat, or other beloved pet, make sure you have an emergency prep bag for them, too! Also, locate nearby shelters or hotels that can accommodate both of you.

8. Charge your devices. This includes cell phones, laptops, tablets, and, yes, even the devices you use to charge your various devices.

9. Request preventative maintenance from your landlord. If you have a leaky window or other outstanding maintenance issue, request that your landlord fix them now before things get serious.

10. Unplug electronic devices (like desktop computers) and appliances (like coffee makers and toaster ovens) if you lose power. Doing so will help prevent an electrical surge from damaging them when power returns.

Prepare Outside Your Apartment

11. Test your generator (if you have one) to ensure it’s in good working order. Also, verify that you have enough gas to operate it.

12. Report any overgrown tree branches that risk falling on your unit. Heavy tree branches can damage your belongings and your vehicle.

13. Secure any outdoor items. You’ll reduce the risk of them being scattered or damaged by high winds and heavy rain.

14. Park your vehicle in a safe location. Park your car away from possible flooding areas or places where it could be in danger of falling debris.

15. Get to know your neighbors. Working together helps everyone stay safe during a hurricane. Suggest an emergency fund to repair damage to common areas or help neighbors heavily-impacted by the storm.

At SERVPRO of Midtown Manhattan, we understand that natural disasters can be catastrophic. We're dedicated to educating and servicing our community to help keep all New Yorkers safe. If you're dealing with damage from a storm, give us a call at 212-768-9400.

Is Standing Water Dangerous?

4/16/2021 (Permalink)

standing water flood room Standing water can lead to structural damage and mold. If you've experienced a burst pipe or a flood, call us at 212-768-9400 for immediate help!

Surface water can affect your Midtown Manhattan home and its tenants in multiple ways. While this standing water can absorb into materials and ultimately allow for the deterioration of exposed structural elements, pooling can also present potential health effects or hazards for those exposed and remaining in the area. 

SERVPRO offers fast extraction and drying solutions for your Midtown Manhattan home after a flood. 

We can help reduce the standing water concerns by offering efficient flood removal for Manhattan homes. To accomplish this, we can call upon a wide array of extraction and moisture removal tools in our broad inventory. 

What Tools Are Best for Drying Up Flood Damage? 

Because every flooding situation is different from the last, there are different tools and devices that are best to remove water or dry the area. Identifying the most efficient solution is always the priority, as the sooner standing water gets addressed, the less damaging flooding typically becomes. Some of the standard water removal and drying tools include:

  • Air Movers
  • Dehumidifiers
  • Positive Pressure Systems
  • Floor Mat Systems

After a flood, you want your home to look like it did before the disaster as soon as possible. Our SERVPRO of Midtown Manhattan team can help anytime you need us. Call us today at (212) 768-9400

How to Spend Less on Maintenance

4/14/2021 (Permalink)

Three Ways To Keep Service Costs Low

Home maintenance costs can add up to a considerable sum. The best way to lower maintenance cost for any structural system or appliance is to handle issues sooner than later and anticipate potential problems. Most systems, such as HVAC or plumbing, can be maintained for years without major emergency incidents as long as homeowners schedule routine upkeep. Here are three of the best ways to keep service costs low and maximize the operational life of every system in a home.

1. Fix Minor Problems
It’s a good idea to start small when it comes to maintenance. Addressing issues that seem minor when they arise can help to prevent serious issues from developing down the road. In general, scheduled or preventative maintenance is more affordable than emergency repairs in terms of the cost of parts, labor and incidentals.

2. Do Preventative Maintenance
Homeowners should schedule periodic inspections of the structural systems, appliances and other aspects of a residence. Inspections may draw attention to issues that require maintenance. Cleaning components and getting the parts necessary to prevent problems from occurring down the line tends to have a lower maintenance cost than fixing broken parts and restoring damage.

3. Get Jobs Done Right
It is important to have trained professionals install, service and repair home appliances and systems such as HVAC and plumbing. Maintaining high facility management standards may cost a little more per job, but the risk of experiencing major problems that prove very costly is significantly reduced. Bonded and insured professionals also typically guarantee their work.
The longer a problem persists, the more severe it may become and the higher the maintenance cost. When it comes to structural systems and appliances at a home in Manhattan, regularly scheduled inspections, maintenance, preventative measures and timely repairs can help homeowners avoid costly emergency fixes for major problems that can cause major damage.

IICRC Certified Team

4/13/2021 (Permalink)

servpro technician hard hat We are proud to be IICRC Certified here at SERVPRO of Midtown Manhattan!

SERVPRO of Midtown Manhattan is an IICRC-certified firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies.

As a result? Our technicians are amply qualified to take care of any commercial or residential loss you may encounter.

IICRC Certification Requirements

In order to keep and maintain our elite status as an IICRC Firm, our office takes steps to meet the following requirements:

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace. This benefits our customers, as they directly benefit from our trained and certified technicians.

About SERVPRO of Midtown Manhattan

SERVPRO of Midtown Manhattan specializes in the cleanup and restoration of residential and commercial property after fire, smoke or water damage. Our staff is highly trained in property damage restoration and we are (as you may have gotten by now!) an IICRC certified firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

For behind the scenes footage, be sure to follow us on social media!

Why Choose Our Team For Restoration Work

4/13/2021 (Permalink)

servpro logo green city We're proud to serve you, Manhattan! Here's why you can count on our team.

Over 50 Years of Excellence

Since 1967 SERVPRO corporate has been a leader in the restoration industry. With over 1,800 franchises nationwide, SERVPRO has created a system that allows for personal touch while giving access to resources on a much larger scale. As a part of that system, we at SERVPRO of Midtown Manhattan believe that part of the importance is in the name itself, to “serve” and to be a “pro”, as in a professional. Here are some values we believe it takes to provide service and professionalism.

Nothing matters more to us than the people we serve. With every job from our initial call to the last interaction, our customers will know that their wellbeing and peace of mind matter to us. We consider ourselves a company of helpful problem solvers, that value people first, and happen to be excellent with the work of restoration. Much of our heart for people can be seen in our community involvement, and programs we have developed to help our local community outside of our work with restoration. If you are looking for a company that will treat you with professionalism as well as compassion, you have come to the right place.

Restoring hope

With the occurrence of disasters, we see many people come home and walk into something terrible: like severe water damage. Ceilings caved in, a house filled with water. They think, "How am I ever going to fix this?" and our response carries in it's simplicity carries, a seed of hope:

“There is a way to fix that, we do it every day” 

At our core we are problem solvers. Our team of technicians are excellent at what they do. Most importantly? We want to help our customers find hope in a seemingly hopeless situation. That is what we do "every day".

Excellent workmanship

Over the years some of the most consistent feedback has been about our level of workmanship.

For us, an apartment that has been affected by fire damage isn't just about walls and a roof, it's about the memories and experiences those things carried.

Our passion to give our best on every job is driven by our heart for restoring your most valuable assets, your home, and your heart. We know that excellent workmanship should come with excellent care in these situations, and it is our pleasure to deliver both 

If you are looking for restoration done on excellence, by a crew who will care about what it means to you, then you have found the right place!

Contact our SERVPRO of Midtown Manhattan Team by calling 212-768-9400

How to Prepare for a Storm

4/13/2021 (Permalink)

Storms can be as unexpected as the damage they cause. Often, with the right preparation, much of the storm damage can be minimized or prevented altogether. Here are some tips to help prevent the damages storms may cause.

Clean Your Gutters

When it rains, and your gutters are clogged, it could cause the overflow to run down into your home. Often, this water can go undetected and sit. Over time, mold can grow in these areas that remain wet. Having clean and sturdy gutters before the rain comes can minimize the damage a storm may cause.

Landscaping and drainage

Depending on the land your home is built, water runoff can accumulate around your foundation, and flood your homes. Fortunately, there are solutions with the right landscaping. Better pathways can be created for water runoff, guiding the water away from your home. If you have noticed puddles or water accumulation near your home when it rains, contact a professional to help, before a storm comes. That can make the difference in whether your home is damaged or not.

Damaged or Dead Trees 

Storm damage often occurs when a tree or limbs break off and falls onto a home. Snow and rain can weigh down trees, while wind can make them bend. If this happens to trees and limbs that are dead or damaged, there’s a high chance that they will break. Before the storm season comes, be sure to trim your trees, and remove all dead limbs.