Water Damage Emergency Tips
What you can do until help arrives
What to Do if Pipes Are Frozen
If you notice that pipes are frozen, here are some tips on steps you should take before deciding whether to call a restoration company for assistance. Before trying to thaw the pipes, see if you can find any breaks in the pipe.
If You DON’T Find Any Breaks in the Pipes:
- Increase the temperature in the home to help warm pipes.
- Try to run the water, but keep it on the colder side.
- Don’t run hot water in frozen pipes, as this can actually cause a pipe to burst
- You can try to use a heating pad or hair dryer to thaw pipes.
- DON’T try to thaw a pipe with open flame or a torch, as this could cause further damage or even start a fire.
If you DO Find Any Breaks in the Pipes:
- Turn off your home’s water main immediately to prevent any or further water damage
- Remove any items or boxes from the floor to prevent any damage to them if a pipe does burst.
- If a pipe has already burst, unplug any electric items which could come in contact with water.
- Call a plumber or restoration company to help.
Have A Water Damage Emergency? Call (212) 768-9400
What To Do After Flooding
- Remove excess water by mopping and blotting.
- Wipe excess water from wood furniture after removal of lamps and tabletop items.
- Remove and prop wet upholstery and cushions.
- Place aluminum foil or wood blocks between furniture legs and wet carpeting.
- Turn air conditioning on for maximum drying in summer.
- Remove colored rugs from wet carpeting.
- Remove art objects to a safe, dry place.
- Gather loose items from floors.
What NOT To Do After Flooding
- Don't leave wet fabrics in place. Hang furs and leather goods.
- Don't leave books, magazines or other colored items on wet carpet or floors.
- Don't use your household vacuum to remove water.
- Don't use television or other household appliances.
- Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.